Banks in Nigeria adjust operations as lockdown eases



Deposit Money Banks are adjusting their operations and introducing measures for customers to access the banking halls as the lockdown directives ease .

While some have been sending lists of branches that will open during the week , other banks say use of face masks has become a mandatory requirement for every customer coming to the banking hall .

Some banks have also arranged chairs and canopies for customers to sit down outside , while awaiting their turn to be called to enter the hall .

GTbank said in an email to its customers that it was re -opening more branches across the country as its banking hours had also been extended from 9 am to 3 pm daily .

It stated , “As we prepare to enter into the third week since the gradual easing of the lockdown , here is a list of our branches that will open to serve you from the 18th to 23rd of May , 2020 between the hours of 9 am and 3 pm .

“ When visiting any of our branches, kindly protect yourself by wearing a face mask at all times.

“ It is also very important that you keep a safe distance when in a queue inside or outside the branch . ”

Fidelity Bank, in a mail to its customers , said , “ Consistent with the advised COVID – 19 precautionary measures , customers must wear face masks to access our braches /business offices .

“ This will be in addition to protocols already adopted at the entrance of all our branches/ offices which include temperature checks, admission of not more than five customers at a time into the banking hall and hand sanitising of every individual . ”

Ecobank Nigeria said that more of its branches were being opened to decongest those already opened for business since the easing of lockdown across the country .

A statement from Ecobank Nigeria said temperature checks and wearing of face masks were compulsory for both staff and customers before admittance to any bank premises ; provision and mandatory use of hand sanitisers before accessing the branch or ATM gallery , while regular deep cleaning of work surfaces and ATM areas would be ensured .

The bank also stated that only five customers would be allowed into the banking hall at a time .

Access Bank in a mail said it was opening branches shut during the lockdown .

It stated, “ We have ensured that transactions are carried out at safe distance and our security personnel will be coordinating the flow of customer traffic to ensure safety .

All the banks however urged the customers to make more use of the electronic banking channels .

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